If you are looking for a renovation contractor in Barrhaven, Stittsville or Nepean, you are really hiring a coordination service. The carpentry, the tile and the paint matter, but most renovations that go sideways do so in the gaps between trades: the electrician who cannot come until the drywaller has left, the counter template that waits a week on a cabinet that was not level, the inspection nobody booked.
This guide is about that part of the job. It covers what a general contractor actually does, how the house you own changes what the contractor should look at, what to ask on the site visit and what a scope you can hold someone to looks like. For the consumer-protection side (deposits, the 10% estimate rule and your cooling-off right), see our guide to choosing a renovation contractor in Ottawa. We will not repeat it here.
Four kinds of renovation company
Searches for “renovation contractor” and “renovation company” return four quite different businesses:
- General contractors. One company takes responsibility for the whole job, schedules the trades, pulls the permits and answers for the result. This is how we work.
- Design-build firms. A general contractor that also produces the design in-house. Useful when the project is mostly about layout.
- Trade-direct. You hire the cabinet company, the plumber, the electrician and the flooring installer yourself. You save the coordination margin and take on the coordination.
- Handyman services. Good for repairs and small single-trade jobs. Not set up to manage permits, structural work or a multi-week schedule.
None of these is wrong. The mistake is hiring one kind for a job that needs another. A powder-room refresh does not need a general contractor. A kitchen where a wall is coming out, the panel needs capacity and the floor runs into the next room does.
What a general contractor actually coordinates
On a typical kitchen or basement, the sequence looks like this:
- Protection and demolition. Dust barriers, floor protection and a bin that has somewhere legal to sit. In Barrhaven and much of Stittsville the driveway is short, and storing material on the road, boulevard or sidewalk needs a City Temporary Construction Related Encroachment Permit, according to the City’s Landscaping Education Guide.
- Rough-ins. Framing, then plumbing and electrical in the open walls. Electrical work must be done by a Licensed Electrical Contractor, who files the notification with the ESA. Moving a gas range or fireplace needs a TSSA-certified gas technician.
- Inspections. Where a permit applies, the City inspects at set stages before walls close. Missing one means opening drywall.
- Insulation and drywall. Then taping, sanding and primer.
- Finishes. Cabinets, counter templating and install, tile, flooring, trim, paint, fixtures and final electrical.
- Final inspection and deficiencies.
Each step depends on the one before. The contractor’s real job is keeping that chain moving and making sure the person who arrives on Tuesday has what they need to finish by Thursday.
The house decides what the contractor should look at first
The three communities were built in different decades, and a contractor who has worked here will ask about different things in each.
Nepean. Much of Nepean’s housing dates from the 1950s to the 1980s. Ontario’s Electrical Safety Authority says a home built between the mid-1960s and the late 1970s may have aluminum wiring, and the Government of Canada warns that some brands of vermiculite insulation may contain asbestos. Both belong in the conversation before a price, not after a ceiling comes down. Our guide to home renovation in Nepean goes through mid-century houses in detail.
Barrhaven. Most of Barrhaven is production-built from the 1990s on. The check specific to it is plumbing: Kitec was widely used in Canadian homes between 1995 and 2007 and was recalled in 2005. Builder-grade finishes, open ceilings in unfinished basements and short driveways shape most jobs. See home renovations in Barrhaven for the house-by-house breakdown.
Stittsville. Stittsville mixes older village homes with subdivisions such as Fairwinds, Jackson Trails and Westwood. Most of its growth followed the arrival of water and sewer service in the 1970s, and one local estimate is that about half of today’s residents did not live there a decade ago. Two houses a few streets apart can be thirty years apart in age. The kitchens and basements in the newer homes are usually where people start. Planning a kitchen renovation in Stittsville and basement renovations in Stittsville and Nepean cover the common projects.
What to ask on the site visit
The site visit tells you more than the quote does. A contractor who can price your job properly will look at, or ask about:
- The year the house was built, and anything renovated since.
- The electrical panel: its size, and whether it has room for an induction range, a heat pump or an EV charger.
- Plumbing: the pipe material, where the stack runs and where the rough-ins are.
- Structure: which walls are load-bearing, which way the joists run, and what is above the wall you want gone.
- Moisture, in any basement about to be enclosed.
- Permits: whether earlier work had them.
Then ask them these:
- Who will be on site every day, and who do I call?
- Which trades are your own crew and which are subcontractors? Ontario’s renovation contract rules require all subcontractors to be listed.
- Who prepares the permit drawings and books inspections?
- What lead times are you seeing on cabinets and counters right now?
- What happens when you open a wall and find something? You want a written change-order process with a price agreed before the work is done.
- What warranty do you give on workmanship, and in writing?
If the visit took ten minutes and nobody went near the panel or the basement, the number that follows is a guess.
What a scope you can hold someone to looks like
“Renovate kitchen, $X” is not a scope. A real one reads more like this:
- Remove existing cabinets, counters, backsplash and flooring; dispose of off site.
- Remove non-load-bearing wall between kitchen and dining room; patch ceiling and floor.
- Add two 20 A counter circuits and relocate range circuit (Licensed Electrical Contractor, ESA notification).
- Relocate sink 1.2 m to island; new supply and drain lines.
- Supply and install cabinets (manufacturer and door style named), quartz counters (thickness and edge named), tile backsplash (tile named or an allowance in dollars).
- Engineered hardwood through kitchen and dining room (product named), with transitions to the existing floors.
- Permit drawings, application and inspections.
- Schedule: start date, completion date, and the dates materials are ordered.
Every line you can read like that is a line nobody can argue about later. Allowances are fine where you have not picked a product yet, but they should be realistic numbers, not placeholders that make a quote look small.
Permits and timeline
Barrhaven, Stittsville and Nepean are all within the City of Ottawa, so the City’s building permit rules apply. Structural changes, new plumbing and basement finishing generally need a permit; cosmetic work generally does not. The City’s basement finishing page is a good example of what an application involves.
For a house, the Ontario Building Code sets a 10-business-day decision period once the application is complete, and the clock does not start until it is (Belleville’s summary of the Code timeframes sets out the same rule that applies across Ontario). In practice the variable is how complete the drawings are when they go in.
Once materials are on site, a mid-range kitchen takes about four to six weeks, and one with structural changes eight to ten. Material lead times come first, which is why the schedule is really set on the day you order cabinets.
Red flags
- A price before anyone looked at the panel, the plumbing or the basement.
- No start and completion dates on the contract.
- A large deposit; Ontario recommends no more than 10%.
- “We don’t usually bother with a permit for that.”
- No named products, only “standard” or “builder grade”.
- Nobody can tell you who will actually be in your house.
How we work
We are a family-run general contractor. Lindsey runs the schedule and the trades, and Rob runs the crew, so you have one phone number for the whole renovation. Every job gets a written, fixed-price scope with named products, dust barriers and daily clean-up, permit drawings and submission where required, and a two-year workmanship warranty.
We renovate across Barrhaven, Stittsville, Nepean and Kanata. The full scope is on our interior renovations page. For budgeting, see what a home renovation costs in Ottawa, bathroom renovation cost in Ottawa and what an Ottawa kitchen renovation involves.
Book a free on-site estimate. We will walk the house, look at the panel, the plumbing and the basement, and send you a line-item scope you can compare against anyone’s.
Published October 25, 2026 by ALM Construction & Landscaping. General information for Ottawa-area homeowners, not a substitute for the City's determination on your specific project.