Privacy Policy

This Privacy Notice for ALM Landscape & Construction (“ALM Landscape & Construction,” “we,” “us,” or “our”) explains in detail how and why we collect, use, process, store, disclose, and protect your personal information when you visit or interact with our website at https://almlandscapeconstruction.com, engage with our landing pages, submit quote or consultation requests, communicate with us through phone, SMS, email, or social media, or participate in any marketing, events, promotions, or service-related activities. By accessing our website or submitting your information to us, you acknowledge and consent to the practices described in this Privacy Notice.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide directly to us when you submit forms, request a quote or consultation, schedule an appointment, contact us by email or phone, send SMS messages, or otherwise communicate with our team. This information may include your full name, email address, phone number, home or business address, service location details, project descriptions, photos related to your project, communication preferences, and any other details you choose to share with us to help us provide our services.

We also collect certain information automatically when you access our website or digital properties. This may include your IP address, browser type, device type, operating system version, geographic region based on IP, referring website or advertisement, pages viewed, time spent on each page, clicks, scrolling behavior, access dates and times, and general usage patterns.

In addition, we may receive personal information about you from third-party platforms such as Google, Facebook, Instagram, or other advertising and analytics providers when you interact with our ads or content.

HOW WE USE YOUR INFORMATION

We use the personal information we collect to:

Respond to inquiries and provide quotes and consultations

Schedule and confirm appointments

Communicate about project timelines and service updates

Deliver customer support

Improve our services and website performance

Meet legal and regulatory obligations

SMS COMMUNICATIONS AND OPT-IN

By providing your phone number through our website forms, quote requests, booking tools, or other consent methods, you expressly consent to receive SMS text messages from ALM Landscape & Construction for service-related purposes.

These messages may include:

Appointment confirmations and reminders

Estimate notifications

Project updates

Scheduling communications

Customer service responses

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us using the information provided in this Privacy Policy.

We only send SMS messages to individuals who have provided prior consent through a compliant opt-in process.

MOBILE INFORMATION SHARING

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

MARKETING COMMUNICATIONS

With your consent, we may send promotional messages related to our services. You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails

Replying STOP to SMS messages

You may still receive essential service-related communications.

LEGAL BASIS FOR PROCESSING (CANADA)

We rely on your consent, contractual necessity, legitimate business interests, and compliance with applicable laws, including PIPEDA and applicable provincial privacy legislation.

SHARING OF INFORMATION

We do not sell or rent your personal information. We may share information with trusted service providers that help us operate our business, such as:

CRM platforms

SMS and email communication providers

Website hosting services

Analytics providers

Scheduling tools

Cloud storage providers

These providers may only access information necessary to perform their services and must protect your data.

We may disclose information if required by law or as part of a business transaction.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to support website functionality, improve performance, analyze traffic, and measure marketing effectiveness. You may disable cookies in your browser settings.

DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to meet legal, accounting, or reporting requirements.

DATA SECURITY

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

INTERNATIONAL DATA TRANSFERS

Some information may be processed or stored outside of Canada through trusted service providers. We take appropriate steps to ensure your data is protected in accordance with Canadian privacy laws.

CHILDREN’S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Withdraw consent

Request deletion where applicable

To submit a request, contact us using the details below.

DO NOT TRACK

Our website does not currently respond to Do Not Track browser signals.

CHANGES TO THIS PRIVACY POLICY